To be honest, I was really worried about the commitment we made to have our trees worked on by Mountain West Arbor Care. We signed the contract with Jim in March and made a large (for us) financial agreement for work to be done in September, so we had a long time to think about it. Our trees are paramount to the beauty of our property and we had previously had a bad experience with an arborist, who randomly stripped all the lower branches from one of our favorite trees. After our ‘tree day’ with Mountain West Arbor Care, I can tell you that we were extremely pleased (and relieved!) by the way the team worked with our trees. The communication the team had with us, and each other, was excellent and by the time they were working on our favorite tree, I had complete confidence in every cut. It was fascinating to watch and I was amazed that they were able to actually work on the ends of the branches of a huge white oak tree, essentially giving it a ‘hair cut’ – something no other tree service had ever suggested or attempted. Even a novice like myself can see how much healthier this approach is for the tree. One tree that was so ugly that we had considered taking it down, a Norwegian spruce, now looks like it belongs here. If you have concerns about your trees being trimmed correctly, I suggest you take a deep breath, talk with them before they work, and trust them to absolutely know what they are doing.